Hospitality

Restaurant interior
Hotel lobby
Chef plating a dish
Bar and cocktails
Hotel bedroom
Waiter serving guests

How we help hospitality

Hospitality gets judged in seconds — a menu that won't load, a booking widget that fights the thumb, a confirmation that never arrives. We build the digital side to the same standard as the front of house: quick, calm and obviously looked after.

  1. 01

    Direct bookings, fewer commissions

    Every booking through a marketplace costs you twice — the commission and the relationship. We make the direct route the easy one: fewer steps, deposits where you need them, and confirmations that land instantly.

    • Table & room booking flows
    • Deposits & no-show protection
    • Group and event enquiries
    • PMS, EPOS & channel integrations
  2. 02

    Menus and venues that change weekly

    Seasonal menus, a new private dining room, Christmas going live in September. Your team should be able to change all of it in minutes, across every venue, without a ticket, a deploy or a design decision.

    • Custom CMS
    • Multi-venue support
    • Seasonal menus & allergens
    • Events & ticketing
  3. 03

    Guest-facing screens that work in the room

    Kiosks, in-room panels, order-at-table. Different rules apply: gloved hands, low light, patchy signal and nobody there to explain the interface. We design for the floor, not for the design review.

    • On-device & kiosk UX
    • Offline-tolerant flows
    • Legible in low light
    • Accessible touch targets
  4. 04

    Ops without the tool sprawl

    Rotas in one app, handovers in a group chat, maintenance on a clipboard. We join the useful parts into one place managers open every shift, and integrate with what you already pay for rather than replacing it.

    • Shift handovers & tasks
    • One view per site
    • Integrations over replacements
    • Built for phones on the floor
Talk to us about your venue

Related work

Table for two?

Emailhello@lobster.digital
LocationOld St, London, UK
ResponseWithin 24 hours
Lobster